[B Usability Archives - PHZ.FI - Sustainable IT Services

Call for Goal DSL

We found out that we don’t yet know a good way to write down our Personas and their Goals in a coherent way. There is also a problem in teaching the ways of Goal Oriented User Interface Design (GUIDe) to new interaction designers. On the Internet other people...

Jidoka Error Recovery

Recently I’ve been working on two legacy projects, which contain a substantial amount of stinking code. Actually the reason why I’ve been assigned the projects might have been the fact that the code bases have become unmaintainable for the previous...

Custom PuTTY to avoid UX inconvenience

We did a few patches to PuTTY SSH client to reduce user experience (UX) inconveniences for heavy duty users (like us :). The problem rise when you are using the old (0.62) version on a laptop, 3G connections and have connections open to 20+ servers. When you sleep or...

The Inmates are running the Agile Asylum

Here is a great interview of Alan Cooper, the designer of Visual Basic & Visual Studio and the author of the Goal-Driven Design (GDD), a close relative to the GUIDe by Sari A. Laakso: http://www.infoq.com/interviews/Interaction-Design-Alan-Cooper Agile is not...

What Usability Really Means?

Usability seems to be a very illusive concept that draws in experts from many fields. Unfortunately, it seems that despite the very assertive guidelines and opinions, the experts from many fields such as cognitive psychology seem to lack the fundamental agreement what...
Net Promoter Score (NPS) Monitoring